1KOMMA5 Reviews
About 1KOMMA5
Solaray Energy is now called 1KOMMA5° Sydney and 1KOMMA5° Melbourne.
We have been awarded Australia’s installer of the year by Enphase 5 years in a row, and we are ranked #1 In Australia based on customer feedback from all Enphase Customers.
No high-pressure sales, just great advice: Our experts will provide all the information you need to find the perfect system for your home or business.
High-quality products at competitive prices: We only work with the best products available to maximise output, reliability and longevity.
Fast & friendly customer support. Our support team is local (no call centres) and the best in the business. All of our installations come with full technical support and warranty service.
Workmanship Warranty
POA
All Reviews
I cannot recommend Solaray/1KOMMA5° high...
Review left 2 years after system installed
Installer Comments
I cannot recommend Solaray/1KOMMA5° highly enough. From quote to installation, the process was seamless. Krissie for everything booked. Very competitive pricing, absolutely highly recommend 1KOMMA5°. The installers were on time, cleaned up, explained everything. Then the Battery was installed again it was very seamless, on time, explained everything. Very very happy with every aspect of service from 1KOMMA5°.
Solar Panel - ET
Solar Inverter - Enphase
Battery - Tesla
1KOMMA5 System
Installer Comments
From quoting to installation we can't fault this company. They were more than happy to offer many different options for us to choose from, and once we decided on the system and paid our deposit, installation was organised and completed within a week. The installers were very professional and once they'd finished, you wouldn't have know they were here, not a bit of rubbish to be seen. So far very happy with the system we have purchased.
Solar Panel -
We are very happy with the system output. We chose these panels as they are German designed and engineered, and built with materials from the EU, we believe giving us a higher quality panel. This made us think that they would perform well in our Australian winter, and so far so good! Even on cloudy and overcast days, running a pool filter and the usual appliances, we have been mostly self sufficient during the day and also feeding back to the grid. Can't wait to see what summer brings!
Solar Inverter - Sungrow
We are very happy with the app for this inverter. It is very easy for us to use and its real time data means we can choose when we want to run appliances that are less energy efficient, knowing we are keeping an eye on the load and our costs down.
Easy to organise the purchase and make t...
Installer Comments
Easy to organise the purchase and make the installation appointment. Sales staff teally helpful and informative. Installation guys were on time, competent and friendly. No mess old panels removed. And it is saving me heaps. What more could I ask for? Thoroughly recommend 1Komma5.
Warranty issues with batteries they inst...
Review left 8 years after system installed
Installer Comments
Warranty issues with batteries they installed after a frustrating time I found out 1komma5 was working behind the scenes unknown to me the results was better than expected
Battery - Enphase Energy
Warranty
Installer Comments
Sent email , still waiting for reply I really don't know why they can't give me a date. Instead of the silence treatment. .just be honest and let me know your intentions. Is that to much too ask
Solar Panel - LG
Solar Inverter - SMA
Battery - Enphase Energy
Review left 4 years after system installed
Installer Comments
Everything went smoothly from start to finish. The company responded to my various questions promptly. The installers were courteous and professional.
Solar Inverter - SMA
Performing as expected. The accompanying easy to navigate app allows me to track real time usage.
Installer Comments
A great experience from start to finish! We installed a 6.6kW LG Mono X with Enphase microinverters system on our home in January 2021. Pete did a great job of explaining our options to us to help us make an informed choice. Tammy did a great job communicating with us throughout the installation process and the installers were really nice and efficient. They had to do the job over two days because of the weather, but both times the installers communicated with us really well and left the site clean and tidy. Since January our power bills have dropped dramatically despite being in lockdown and working from home, and we love being able to monitor our usage and the panel performance with our Enlighten app from Enphase. Their service team was also quick to offer support when we changed our modem at home and needed assistance reconnecting to the WiFi. We would definitely recommend Solaray to anyone looking for a quality install and great communication.
Installer Comments
Solaray took a month to inspect, then another couple of weeks to organise an installation date, then failed to turn up on the day, then gave a flimsy excuse to cancel my order! Pathetic.